A modern workspace featuring an iMac displaying an online store page for Safe Sitter® student class products, including handbooks and kits.

Ordering 101

A Safe Sitter® Site Coordinator has many responsibilities. Ordering supplies and making sure adequate supplies are available for classes ranks high on the list. This is always an important task but even more so if you offer classes during the holiday season. Order early! Ordering far in advance of class helps you avoid extra shipping fees as well as headaches that come with last-minute planning. Make the task of ordering easier, no matter the time of year, by doing a few simple things.

  • Review the student course and Instructor materials then place your order online or call 317.596.5001.
  • Make sure either you, your Assistant Site Coordinator, or your purchasing agent places your order. Allow extra time for processing if your order needs to go through the purchasing department. Terms of payment are 30 days net. We also accept organization checks and credit cards.

Submit your order via:

  1. the submit button on the product order form (We confirm all orders.)
  2. fax (317.596.5008)
  3. phone (317.596.5001)

Orders received by 1:00 p.m. Eastern will be shipped the next business day from Wisconsin. Expedited shipping and shipping outside the contiguous U.S. are available at an additional charge. If you haven’t received a confirmation email that your order has been placed, follow up with your purchasing department or contact us.

We make every effort to ship orders exactly as you requested; however, mistakes do happen. Check your order when it arrives to be sure all items are in good condition and you received everything you ordered. We’ll replace damaged or missing items if we’re notified within 30 days.

Still have more questions on ordering? Check out our FAQ for the answers! If you can’t find what you’re looking for, just call or email us. We’re happy to help.

Summary

  • Order early — especially around the holidays. Getting ahead of your supply needs helps you avoid rush shipping fees and last-minute stress.
  • Orders can be placed online via the product order form, by fax at 317.596.5008, or by phone at 317.596.5001.
  • Orders received by 1 pm Eastern ship the next business day via UPS Ground from Wisconsin.
  • If you don't receive an order confirmation email, follow up with your purchasing department or contact Safe Sitter® directly.
  • Check your order when it arrives — damaged or missing items can be replaced if reported within 30 days.
  • Payment terms are 30 days net; organizational checks and credit cards are also accepted.

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